Shipping policy
FREE SHIPPING TO THE US AND AUSTRALIA We are committed to providing our customers with value and excellent service. That's why we offer free shipping to both the United States and Australia from our warehouses, using reliable postal services.
LOST/MISSING PACKAGES Green Line Trading LTD is not responsible for lost or missing packages due to incorrect address information provided during the checkout process. Please ensure that your billing and shipping addresses are accurate before processing your order. If an error on our part occurs, we will fully take responsibility and resend the original order at no additional charge.
CUSTOMS We handle all customs duties and fees for you, so there's no extra hassle or cost. Just enjoy your purchase!
SHIPPING TIMES
- United States (Mainland): Estimated delivery time is 3 to 6 days, plus 1 - 2 business days for order processing. Maximum delivery time is 31 days.
- Australia: Estimated delivery time is 6 to 17 days, plus 1 - 2 business days for order processing. Maximum delivery time is 31 days.
- Canada: Estimated delivery time is 5 to 15 days, plus 1 - 2 business days for order processing. Maximum delivery time is 31 days.
- EEA (European Economic Area): Estimated delivery time is 5 to 15 days, plus 1 - 2 business day for order processing. Maximum delivery time is 31 days.
For both regions, the maximum delivery time is 30 business days. If your order is not delivered within this time frame, you are entitled to a full refund.
TRACKING INFORMATION You will receive an email with a tracking number once your order is shipped, allowing you to follow your package's journey to your doorstep.